Shipping policy
Shipping Policy
Last updated: 26 August 2026
All products at MsPTreeSTUDIO are custom-made to order and fulfilled by our print-on-demand partner, Printful. Orders are shipped directly from Printful's fulfilment centres to you.
Production Time Please allow 2–7 business days for your order to be produced before it is shipped.
Estimated Delivery Times Delivery times vary depending on your location and the shipping method selected at checkout:
Australia: 3–8 business days after fulfilment
United States & Canada: 5–10 business days after fulfilment
Europe: 5–10 business days after fulfilment
Rest of world: 10–20 business days after fulfilment
These are estimates only and are not guaranteed. Delays may occur due to customs processing or events outside our control.
Tracking Once your order has shipped, you will receive a tracking number by email.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes charged by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at artist@msptreestudio.com and we will investigate with our fulfilment partner.
Contact Us Email: artist@msptreestudio.com